FAQ

MaintainMart is a simplest way to get professional services such as Home Service & repairs, Loan & Insurance, Sale, Rent & Purchase, Events, Business Services, Beauty & Health, Lessons & Hobbies, etc.

We've internal team and also handpicked the best service providers in your neighborhood and require all professionals to be background checked and licensed, if applicable. Service professionals compete for your service based on price, quality, and availability. All services are backed by our assurance of best quality, so if you're not satisfied we'll make sure the job gets done right.


How does MaintainMart work?

Call our helpline or login at Maintainmart.com and get the service you want from our list of services and schedule your appointment time.


Where is MaintainMart available?

MaintainMart is currently available in Ghaziabad and parts of Noida and have plans to expand in all the major cities of India.

Who does the work?

Not just anyone can offer services on MaintainMart. All of our service professionals have been handpicked and are required to be business background-checked and licensed, if applicable.

Where will the service take place?

Most services available through MaintainMarttake place at your home, but there are select services that can be fulfilled at a specified store location, or even virtually, like remote tech support. If there are multiple options available for where your service can take place, you'll have the opportunity to choose your preferred location before selecting the service .

Will I need to purchase any parts for the service?

This varies by service to service. For example, if you're looking to get a AC Installation, our technician allows you to specify whether you'll provide the parts or if you'd prefer the technician to provide it for you.

How do I pay for my service?

Once your service is completed, MaintainMart will accept Debit/Credit Card, cash, online transfer and Wallets.

What if the service provider wants me to pay them directly?

Direct payments are not allowed. If a provider asks you to pay them directly, please let us know.If additional parts or labour warrant a change in the scope or price of an order, your professional can issue a change order and will have you verify the final amount in person. You'll need to verify the final amount, and that amount will be charged to you.

How do I schedule a service appointment?

You can schedule a service appointment by calling us or by visiting us on www.Maintainmart.com.

How do I manage my orders, or reschedule or cancel my service appointment?

At any time, you can manage your service orders by calling us or by login toMaintainMart account. You can reschedule or cancel your service up to 12 hours before your appointment.

What if my service provider doesn't show up for my appointment?

We hope you don't have to deal with this inconvenience, but if you do, kindly contact us and we will provide an alternate.

How do I contact my service provider?

There's no way to call your service professional directly. However, you can allow the professional to contact you via phone.

How do I submit feedback?

After your service is done, you can review the service you received on our mobile app or by calling us.

What if something goes wrong, or if I'm not satisfied with service?

We stand behind every service. If you're not satisfied with the service you received, contact our customer care team and we'll make it right.